Ordering Procedure

When ordering, the following information should be provided:

• The name of the product required.

• Faizyme's Product Code.

• Purchase Order Number.

• The amount of product ordered AND pack sizes required.

• Required delivery date.

• The shipping and invoicing address(es).

• Details of any specific documentation you may require.

• Your contact details - contact name, telephone & fax numbers & email address.

• For airfreight shipments: the name, address, telephone and fax numbers of your customs clearing agent at the destination airport.

Order Confirmation:

All orders received by Faizyme will be confirmed by fax or email.

Confirmation of Shipment:

Confirmation of shipment will be communicated by fax or email and full shipping details will be provided as well as copies of all relevant shipping documents.